BigerFoner Travel

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and BigerFoner Travel Ltd ("Company," "we," "us," or "our") governing your access to and use of the website at https://www.bigerfoner.com ("Site") and the travel services offered by BigerFoner Travel ("Services").

By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Site or Services.

2. Our Services

BigerFoner Travel is a travel agency that offers various travel-related services, including but not limited to:

• Booking accommodation, transportation, and travel packages
• Arranging tours, excursions, and activities
• Providing travel consultation and advice
• Travel insurance recommendations

We act as an intermediary between you and travel service providers (airlines, hotels, tour operators, etc.). The terms and conditions of these service providers will also apply to your booking.

3. Bookings and Reservations

Booking Process: When you make a booking through our Site or directly with our travel consultants, you will receive a booking confirmation via email. Please review all details carefully and contact us immediately if any information is incorrect.

Accuracy of Information: You are responsible for providing accurate and complete information when making a booking. This includes correct passenger names as they appear on travel documents, contact details, and any special requirements.

Confirmation: A booking is confirmed only when you have received a written confirmation from us and all required payments have been processed.

4. Payments and Fees

Payment Methods: We accept payment by credit card, debit card, bank transfer, and other specified payment methods.

Deposits: For certain bookings, a deposit may be required to secure your reservation, with the balance due by a specified date prior to travel.

Price Changes: Prices quoted are subject to change until full payment is received and your booking is confirmed. Even after confirmation, prices may change due to currency fluctuations, government actions, or other factors beyond our control.

Fees and Charges: Additional fees may apply for certain services, changes to bookings, or cancellations. These will be clearly communicated before you confirm your booking.

5. Cancellations and Refunds

Cancellation by You: If you need to cancel your booking, you must notify us in writing. Cancellation fees vary depending on the service provider, timing of cancellation, and type of booking.

Cancellation by Us: We reserve the right to cancel your booking in certain circumstances, such as if minimum numbers for a tour are not met or due to force majeure events. In such cases, we will offer an alternative or a refund.

Refunds: Refund policies vary by booking type and service provider. Processing of refunds may take up to 30 days depending on your payment method and the service provider's policies.

Changes: Changes to confirmed bookings may incur fees and are subject to availability and the terms of the service provider.

6. Travel Documents

Responsibility: You are responsible for ensuring you have all necessary travel documents, including valid passports, visas, vaccination certificates, and any other requirements for your destination.

Advice: While we may provide general information on travel requirements, it is your responsibility to verify and comply with all entry, exit, health, and other requirements of the destinations you are visiting.

Travel Insurance: We strongly recommend that all travellers purchase comprehensive travel insurance. We are not liable for any losses that could have been covered by travel insurance.

7. User Conduct

When using our Site and Services, you agree to:

• Provide accurate and complete information
• Use our Services only for lawful purposes
• Not engage in any activity that could damage, disable, or impair our systems
• Not attempt to gain unauthorized access to our systems or user accounts
• Not use our Site or Services to transmit any harmful code or content

8. Intellectual Property

All content on our Site, including text, graphics, logos, images, audio, video, and software, is the property of BigerFoner Travel or our licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, display, or create derivative works of any content from our Site without our express written permission.

9. Disclaimers

Site Content: While we strive to provide accurate information, we do not guarantee the accuracy, completeness, or reliability of any content on our Site.

Third-Party Services: We are not responsible for the actions, errors, omissions, representations, warranties, breaches, or negligence of any third-party service providers or for any personal injuries, death, property damage, or other damages or expenses resulting from such providers.

Travel Risks: Travel involves inherent risks. We are not liable for any damages, injuries, or losses that may occur during your travels.

10. Limitation of Liability

To the maximum extent permitted by law, BigerFoner Travel, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our Services
• Any conduct or content of any third party on our Services
• Any content obtained from our Services
• Unauthorized access, use, or alteration of your transmissions or content

Our total liability for any claims arising from or related to your use of our Services shall not exceed the amount paid by you to BigerFoner Travel for the applicable booking.

11. Indemnification

You agree to indemnify, defend, and hold harmless BigerFoner Travel, its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your violation of these Terms
• Your use of our Services
• Your violation of any rights of another person or entity

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any disputes.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on our Site and updating the "Last Updated" date.

Your continued use of our Site or Services after such changes constitutes your acceptance of the new Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

BigerFoner Travel Ltd
123 Travel House, Oxford Street
London, W1D 1AA
United Kingdom

Email: [email protected]

Phone: +44 (0) 20 7123 4567