Privacy Policy
Last Updated: 1 November 2023
Table of Contents
1. Introduction
BigerFoner Travel Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you provide to us, including but not limited to:
- Name, email address, postal address, phone number
- Date of birth and nationality (for travel booking purposes)
- Passport information and other identification details
- Payment information
- Travel preferences and requirements
- Communications with us
Information Automatically Collected
When you visit our website, we may automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Operating system
- Pages you view and how you navigate our website
- Time and date of your visits
- Referring website, if applicable
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- Processing and fulfilling your travel bookings and requests
- Providing customer service and responding to inquiries
- Sending you marketing communications, newsletters, and promotions (with your consent)
- Improving our website, services, and user experience
- Personalizing your experience and delivering content relevant to your interests
- Conducting data analysis, research, and statistical studies
- Complying with legal obligations
- Detecting, preventing, and addressing technical issues or fraudulent activities
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to rectify inaccurate information
- The right to request erasure of your data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the details provided in the "Contact Us" section.
8. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country.
We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
BigerFoner Travel Ltd
123 Travel House, Oxford Street
London, W1D 1AA
United Kingdom
Email: [email protected]
Phone: +44 (0) 20 7123 4567